Who We Are

Our website address is:
https://ayastoreonline.com

At Aya Store, we are committed to protecting your privacy and ensuring transparency in how we collect and use your data.


What Data We Collect

We may collect the following information when you use our website or place an order:

  • Name
  • Phone number
  • Email address
  • Shipping address
  • Order details

We only collect data necessary to process orders, deliver products, and improve your experience.


Comments

When visitors leave comments, we collect:

  • Data shown in the comment form
  • IP address
  • Browser user agent

This helps us detect spam and maintain site security.

Your profile picture may be visible if you use services like Gravatar:
https://automattic.com/privacy/


Media

If you upload images, avoid including location data (EXIF GPS), as others may extract this information.


Cookies

We use cookies to:

  • Save your login information
  • Improve user experience
  • Remember your preferences

Types of cookies:

  • Session cookies: deleted after closing your browser
  • Login cookies: last up to 2 days (or 2 weeks if “Remember Me” is selected)
  • Preference cookies: may last up to 1 year

You can disable cookies in your browser settings.


Embedded Content

Some pages may include embedded content (e.g. videos or images).

These external websites may:

  • Collect data about you
  • Use cookies
  • Track your interaction

We do not control these third-party services.


How We Use Your Data

We use your data to:

  • Process and deliver your orders
  • Communicate with you بشأن الطلبات
  • Improve our website and services
  • Prevent fraud and abuse

Who We Share Your Data With

We do not sell your personal data.

Your data may be shared only with:

  • Shipping companies (for delivery)
  • Payment providers (for processing payments)
  • Technical services (for website operation)

Data Retention

  • Order data is kept as needed for legal and operational purposes
  • Comments may be stored indefinitely
  • User accounts (if available) store personal data until deleted

Your Rights

You have the right to:

  • Request a copy of your personal data
  • Request correction or deletion of your data
  • Withdraw consent at any time

To request this, contact us at:
{email address}


Data Security

We take reasonable measures to protect your data from unauthorized access, misuse, or loss.


Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.


Contact Us

For any privacy-related questions:
{email address}